Last Updated: July 2024
At EveryAutoParts.com, we strive to ensure that your orders are processed and shipped quickly, reliably, and affordably. This Shipping Policy outlines the shipping options, costs, delivery times, and guidelines for both domestic and international shipments.
1. Processing Times
- Order Processing: Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays).
- Payment Verification: Processing times may be delayed for orders requiring additional payment verification or fraud checks.
- Order Confirmation: You will receive an email confirmation with tracking information once your order has been processed and shipped.
2. Shipping Options & Costs
We offer multiple shipping options to suit your needs. Shipping rates vary based on the weight, size, destination, and shipping method selected.
Domestic Shipping (Within the U.S.)
- Standard Shipping: Delivery within 3-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery by the next business day (orders must be placed before 12 p.m. local time for next-day delivery).
International Shipping
- We currently ship to select countries outside the United States. International shipping times vary by location and can take 7-21 business days.
- Customs, duties, and taxes for international orders are the responsibility of the customer and are not included in the shipping fees.
Note: Shipping costs are calculated at checkout based on your order’s details and chosen shipping method.
3. Free Shipping
- Eligibility: Free standard shipping is available on domestic orders over $499, before taxes and after discounts.
- Exclusions: Certain oversized, heavy, or specialty items may be excluded from free shipping and require additional fees.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order directly through the shipping carrier’s website using the provided tracking number.
5. Shipping Restrictions
- P.O. Boxes and APO/FPO: We can ship to P.O. Boxes and APO/FPO addresses via standard shipping only.
- Hazardous Items: Certain items, such as hazardous materials, may have shipping restrictions and can only be shipped via ground transportation.
- Oversized Items: Oversized and heavy items may incur additional fees and may require freight shipping. We will contact you if your order requires special handling.
6. Delivery Times
While we strive to deliver your order on time, delivery times may vary due to factors beyond our control, including but not limited to:
- Weather conditions
- Carrier delays
- Supply chain disruptions
Holiday Shipping: During peak seasons (such as the holidays), processing and delivery times may be longer. We recommend placing orders early to avoid delays.
7. Failed Delivery & Address Errors
- Incorrect Address: If an order cannot be delivered due to an incorrect or incomplete address, you will be responsible for any additional shipping fees. Please double-check your shipping address before completing your order.
- Unclaimed Packages: If a package is returned to us due to being unclaimed, we may issue a refund for the item(s) minus any shipping fees.
8. Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us, and we will work with the carrier to locate it. Lost package claims must be filed within 30 days of the expected delivery date.
- Damaged Packages: If your order arrives damaged, please notify us within 48 hours of receipt. We may request photos of the damage to facilitate a claim with the carrier and provide a replacement or refund.
9. Shipping Policy Updates
We may update our Shipping Policy periodically. Any changes will be posted on this page, and we encourage you to review it before placing an order.
10. Contact Us
If you have any questions or need assistance with your shipment, please contact our Customer Support team:
EveryAutoParts.com
info@everyautoparts.com
[Phone Number]
Thank you for choosing EveryAutoParts.com! We appreciate your business and are committed to delivering your parts promptly and efficiently.